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Alternative Registration Page – No Link on Event Page

Posted: April 30, 2018 at 9:01 am


prepareinstitute

April 30, 2018 at 9:01 am

I created an event and added an Alternative Registration Page link. I do not see a link or button for Alternative Page in my event.
Here is my event… http://www.theprepareinstitute.org/events/tinley-park-il-may-3-10/

Here is the Alternate Page link added to EE exactly as written https://www.yoursvp.org/c7b69099-2eac-484b-9555-bbf3a421aec2

I turned the ticket selector off.

I added a phone number that is also not listed.

The default registration status is set to Pending Payment.

Please help.. Thanks


Tony

  • Support Staff

April 30, 2018 at 9:48 am

Hi there,

I turned the ticket selector off.

That’s why you can’t see a link/button to register, disabling the ticket selector basically disables registrations for that event (be it on the event itself or an alternative).

If you enable the ticket selector you’ll see a button users can use to register.

I added a phone number that is also not listed.

Where did you set the phone number? Within the Event or the Venue?


prepareinstitute

April 30, 2018 at 11:52 am

Tony – That worked by turning on the external url

I entered a phone number in the “Event Registration Option”

Not sure where the phone number is displayed.

Thanks


Tony

  • Support Staff

April 30, 2018 at 2:58 pm

By default, the Event Phone number would be displayed in the event content – http://take.ms/e5mK5

However that’s not called on your event output, are you using a custom template to output EE events?


prepareinstitute

May 2, 2018 at 8:45 am

Not sure if this is a Custom Template. How can I tell?


Tony

  • Support Staff

May 2, 2018 at 11:28 am

If you don’t know then likely not 🙂

Have you had any custom development done by a developer?

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Updated by  Tony 7 months, 1 week ago ago

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