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Alternate Registration Page (3)

Posted: June 20, 2014 at 12:37 pm

Viewing 10 reply threads


SafetyCenter

June 20, 2014 at 12:37 pm

Hello,
I am using EE4 and the Alternate Registration Page link is not working correctly. We have it set up to link to http://www.ivestraining.com/programs/?ref=SCI but it is going to http://www.ivestraining.com/programs/


Garth

  • Support Staff

June 20, 2014 at 3:07 pm

Hi Heather,

How are you today?

Can you give us a link where we can view this event and see that the button doesn’t work, also can you give us a link to your EE4 event list?


SafetyCenter

June 20, 2014 at 3:30 pm

Hi Garth. Thanks for responding.

http://safetycenter.org/events/aerial-lifts-trainer-certification-1/
http://safetycenter.org/events/


Garth

  • Support Staff

June 20, 2014 at 4:04 pm

Hi heather,

I’ve been doing some additional testing and there is a bug where these urls are being broken with special characters like the ones you’re using. I’ve reported this to the developers and we’ll get this fixed.


Garth

  • Support Staff

June 20, 2014 at 4:06 pm

One thing you can do as a temporary workaround is to hide the ticket selector via the Event Options: http://www.screencast.com/t/FnvZTxJp and create a link/button in the event description. Does that make sense?


SafetyCenter

June 20, 2014 at 4:16 pm

Yes. I will do that for now. Once the developers have this fixed please let me know. Thanks Garth!


Garth

  • Support Staff

June 20, 2014 at 4:18 pm

We will let you know. Thanks.


Josh

  • Support Staff

June 23, 2014 at 1:50 pm

Hi Heather,

The fix was added to Event Espresso 4.2.6, which was just released as an update.


SafetyCenter

June 24, 2014 at 12:39 pm

Thanks Josh. For some reason I am unable to do the automatic update. I keep receiving the error message below, even though my site_license key is assigned to this site.

‘There is a new version of Event Espresso available. View What’s New with version 4.2.6.p. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.’


Lorenzo Orlando Caum

  • Support Staff

June 24, 2014 at 1:04 pm

Hi, I’ve created a new support license key ending in 39. You can find it in your Event Espresso account:

https://eventespresso.com/users/safetycenter/

Copy and paste that key into the General Settings page for Event Espresso and try updating again.


Lorenzo


SafetyCenter

June 24, 2014 at 2:19 pm

Thanks Lorenzo. Looks like that worked!

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