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Jacob Ballard
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June 27, 2014 at 7:46 am
They send to the main email on account settings but not the alternate email. Any ideas why? I have 9 events and all need to be sent to the alternate email address for each event but does not seem to be working. Thanks for the help
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Lorenzo Orlando Caum
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June 27, 2014 at 10:22 am
Hi Jacob,
Could you let us know the version of Event Espresso that you are using?
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Lorenzo
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Jacob Ballard
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July 1, 2014 at 8:39 am
Here is what I have..
Event Espresso version 3.1.36.4.P
WordPress version WP 3.7.3
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Lorenzo Orlando Caum
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July 1, 2014 at 10:38 am
Hi,
Please backup and update to the latest version of Event Espresso:
https://eventespresso.com/wiki/change-log/
Also, the alternate email feature will copy the email. It does not replace the admin email address.
If you are experiencing issues with emails going to the JUNK/spam folder, then I would give Postmark or Mandrill a try.
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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Lorenzo
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