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All white page showing from some browsers

Posted: February 10, 2014 at 7:37 pm


Kevin Dillon

February 10, 2014 at 7:37 pm

At this address, my client is seeing an all white page, no header / footer styles etc., and it shows up OK for me…

http://ireport.cnn.com/docs/DOC-1081837

Any insight on this?


Kevin Dillon

February 10, 2014 at 7:37 pm

Wrong link! SO sorry:

http://www.policecombat.com/event-registration/?ee=5


Josh

  • Support Staff

    •

February 10, 2014 at 8:00 pm

Hi Kevin,

You’re logged into the site, and they’re not logged in. The recaptcha feature only appears if you’re logged out of the site. The reason it’s showing no styles for them is because the recaptcha feature was turned on, but no API keys were entered in Event Espresso>General Settings.

You can disabled the recaptcha feature or get recaptcha keys from here:

https://www.google.com/recaptcha/admin/create

The support post ‘All white page showing from some browsers’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 10 years, 3 months ago ago

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