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'All Registrations CSV Report' Export not working

Posted: July 28, 2020 at 12:04 am


cciansw

July 28, 2020 at 12:04 am

Hi I tried to export registrations into CSV file by pressing “All Registrations CSV Report” button. But it doesn’t work and leads to a page with this:

Event,”Transaction ID”,”Attendee ID”,”Registration ID”,”Time registration occurred”,”Unique Code for this registration”,”Count of this registration in the group registration “,”Registration’s share of the transaction total”,Currency,”Registration Status”,”Transaction Status”,”Transaction Amount Due”,”Amount Paid”,”Payment Date(s)”,”Payment Method(s)”,”Gateway Transaction ID(s)”,Check-Ins,”Ticket Name”,”Datetimes of Ticket”,”First Name”,”Last Name”,”Email Address”,”Address Part 1″,”Address Part 2″,City,State,Country,”ZIP/Postal Code”,Phone,”Business Name”,Position,”Dietary Requirements”…

How do we fix this?


cciansw

July 28, 2020 at 12:12 am

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Tony

  • Support Staff

July 28, 2020 at 7:32 am

Hi there,

Adding define( ‘EE_USE_OLD_CSV_REPORT_CLASS’, true ); to your wp-config.php file tells Event Espresso to switch to our previous export system which basically pulls all of the details in single request and builds out the CSV.

That will work find for smaller numbers of registrations (it depends on your server but generally a report of 1-3 thousand registrations will work) but with larger reports it will fail.

May I ask which browser you are using? It sounds like the MIME types on your server may be set wrong, or your browser is automatically opening the CSV (although then I’d expect the same to happen with the ‘old’ system).

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Updated by  Tony 2 weeks ago ago

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