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All messages not being sent

Posted: January 8, 2024 at 9:15 am


HVMN

January 8, 2024 at 9:15 am

Hi,

None of the messages are being sent for our new conference event.

See – https://app.screencast.com/r0HEfXTiIpkQ2

A Test message is being sent immediately.

Other messages are being sent from the site, so we don’t think it’s a site-wide issue, and we also use Postmarkapp for transactional emails.

We have now changed the default email for all messages to be sent from, but the messages are still not being sent when manually trying to send them from Message Activity.

Using latest EE4 plugin with Stripe, Promotions and UK Counties Pack plugins.

Any ideas please?


Tony

  • Support Staff

January 8, 2024 at 4:01 pm

Hi there,

When EE shows this it means wp_mail() returned false when EE passed over the email to send.

We have now changed the default email for all messages to be sent from, but the messages are still not being sent when manually trying to send them from Message Activity.

Where did you change this?

Does this change show in messages being generated and is it still happening with this ‘new’ address set as the from address?


HVMN

January 9, 2024 at 10:13 am

Thanks Tony,

The new email to send from is now working for all messages.

Thanks!

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