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All form fields showing empty?

Posted: February 22, 2023 at 4:54 am


ND Leadership Seminar

February 22, 2023 at 4:54 am

When trying to finalize registration, it says all required fields are empty despite being filled.

I’ve also had registrants say they couldn’t register because they were late despite being two months before the deadline. Haven’t been able to replicate that issue.


ND Leadership Seminar

February 22, 2023 at 4:55 am

Form is here:

http://ndleadership.org/events/north-dakota-leadership-seminar-2023/


Tony

  • Support Staff

February 22, 2023 at 7:26 am

Hi there,

When trying to finalize registration, it says all required fields are empty despite being filled.

Are you using your browser’s autofill function to fill those fields?

I’ve also had registrants say they couldn’t register because they were late despite being two months before the deadline.

Do you have the specific error message shown?

We don’t have any messages within EE regarding them being late, we do have a message about the session expiring but it depends on the specific wording of the message.


ND Leadership Seminar

February 22, 2023 at 7:32 am

Hi Tony,

I originally attempted the form using the autofill, then tried again manually entering all fields but got the same result.

I do not know what the late message said, just had word from someone who attempted to register. I wasn’t able to replicate that issue myself so I don’t know exactly what they were seeing.

I just went through the form again to see the error messages, and was able to successfully fill out and submit the form. Are there any issues that would cause temporary outages of my form?

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