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After recent upgrade, cannot manually apply payments

Posted: March 1, 2013 at 3:06 pm


jferguson

March 1, 2013 at 3:06 pm

Whenever trying to manually apply a payment, we get the following error when trying to update an attendee:

An error occurred. The Primary attendee details could not be retrieved from the database.

We have always used three payment gateways:
Paypal, Check and Invoice.


Josh

  • Support Staff

March 1, 2013 at 6:11 pm

Hi there,

Which version of Event Espresso did you update from? Which version is installed now? Can you try deactivating and reactivating Event Espresso? Reactivating should fire the database update script.


jferguson

March 1, 2013 at 6:55 pm

You helped me with this and had to roll back to an older version the other day, remember? Can you help me get everything back up and running properly?

Thanks in advance


jferguson

March 4, 2013 at 7:09 am

Any update on this issue?


jferguson

March 4, 2013 at 10:47 am

Another issue now when trying to view Seminars:
Fatal error: Call to undefined function espresso_user_meta() in /var/www/vhosts/CDAA.org/httpdocs/wp-content/plugins/event-espresso/includes/event-management/event_list.php on line 395


Seth Shoultes

  • Support Staff

March 4, 2013 at 12:37 pm

Hi Bob,

It looks like this issue was resolved with the Roles and Permissions Basic update I applied to your website today.

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