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After installation EE plugin, wp_admin not opening.

Posted: June 28, 2013 at 2:40 am


Syed Danish Ali Shah

June 28, 2013 at 2:40 am

I m working on wordpress project. my client purchase Eventespresso plugin. when i activate it on local its working fine but when i upload on live server , and click on wp_admin ,it redirect to white screen. Nothing happen. i deactivate all the plugin and reached on result that it is due to EE Plugin . when i deactivate wp-admin run but when i activate it goes me on white page. Any help.


Dean

June 28, 2013 at 3:14 am

Hi,

If the client has purchased the premium version of Event Espresso, I would advise them to re-download the plugin, remove whats on the site and re-install it. It may have been a corrupt download.

IF that still doesnt work, please ask the client to log into their Event Espresso account and post a forum thread with details (Event Espresso version, server type, website link).


Syed Danish Ali Shah

June 28, 2013 at 3:32 am

Thank you for that Sir. Ok i say him to follow your post.


Dean

June 30, 2013 at 11:24 pm

No problem!


Mike Gruszczynski

July 1, 2013 at 8:58 am

I currently have a similar problem. I tried adding a do shortcode statement to PaymentGateway.php to try and get rid of some breaks that are adding empty space to the paymant options. When I saved the file, Admin just shows a blank screen, locking me out of any admin functions. Still trying to figure out how to fix it.


Josh

  • Support Staff

July 1, 2013 at 11:13 am

Hi Mike,

There might be an typo in the code you are adding to PaymentGateway.php that’s throwing a PHP error. You can verify whether this is the case by going into the wp-config.php file and changing the WP_DEBUG option to true:

http://codex.wordpress.org/WP_DEBUG

The empty spaced before the payment options are usually caused by the WP theme adding additional br and p tags. One way that you might be able to work around this is by wrapping the [ESPRESSO_EVENTS] shortcode with a raw shor tag.

It will look like this:
[raw][ESPRESSO_EVENTS][/raw]

If the theme is adding the raw shortcode tag, it’s likely the cause of the problem and the above hack will work around it.

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