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Affiliate WP with wrong calculation

Posted: June 23, 2016 at 8:57 am


Wonderful2016

June 23, 2016 at 8:57 am

Is the calculation of Affiliate dependend on event
espresso, as the result is totaly wrong. The affiliate rate is 10%, but
on a ticket for 20 EUR there is a provision with 3 EUR in the affiliate
report.

I did contact support of affiliate WP and there is no idea, referring back to event espresso….


Josh

  • Support Staff

June 23, 2016 at 11:51 am

Are there any surcharges on that ticket?


Wonderful2016

June 23, 2016 at 1:20 pm

No surcharges on the ticket, but a promotion at checkout with -5 EUR. So either way, how does calculation work? I thought on ticket basis!
How does promotion work on affiliate?

10% on 20 EUR = 2
if promotion is affected
20 – 5 = 15
10% of 15 would be 1.50


Josh

  • Support Staff

June 23, 2016 at 2:55 pm

It sounds like it’s applying a 20% affiliate rate instead of 10%.


Wonderful2016

June 24, 2016 at 2:40 am

No, 20% does not fit as well…
So how is event espresso calculating with affiliate Plugin?
On Ticket Basis or not?
How does Promotion on checkout affect Affiliates?
Cannot find info on both sides – not espresso and not at AffiliateWP

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