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Admin receiving Booking approved email twice

Posted: August 30, 2024 at 3:21 am

Viewing 3 reply threads


Jake Whitfield

August 30, 2024 at 3:21 am

Hello,

For some reason, admin is receiving following email twice when there is a registration for a event:
New Registered Attendee: Yay! Your booking is complete.

How to fix it?


Sam

  • Support Staff

August 30, 2024 at 5:50 am

Hi Jake,

Can you please let us know if the email was received by the attendee twice or just generated twice under EE > Messages?

Please confirm that and share a screenshot of the email generated under EE > Messages.

Looking forward to helping you.


Jake Whitfield

September 12, 2024 at 12:25 am

This reply has been marked as private.


Tony

  • Support Staff

September 12, 2024 at 5:20 am

This reply has been marked as private.
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