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dhankel
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January 19, 2024 at 1:42 pm
Hello, I’m having trouble getting the additional attendees to populate on my email notificaions.
On the payment confirmation email it is not showing the additional attendees registered.
https://share.zight.com/4guWxvln
I have the additional attendees question group created and checked for the event.
Email section screenshot https://share.zight.com/4guWxvln
Any thoughts on why only the primary (attendee 1) is pulling through on my emails?
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Rio
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January 21, 2024 at 5:42 pm
Can you check if you did set your event to collect additional registration information?
https://monosnap.com/file/hxXTvH2p958gLZphlUDohPoiLKmN8Z
thanks.
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dhankel
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January 22, 2024 at 9:44 am
This reply has been marked as private.
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Rio
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January 22, 2024 at 5:14 pm
I think we need to investigate more, Can we request for your login information?
please fill this form.
https://eventespresso.com/send-login-details/
thanks
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dhankel
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January 22, 2024 at 5:39 pm
This reply has been marked as private.
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Rio
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January 22, 2024 at 10:49 pm
We did send you recommendation regarding your query. If you have question and concern, feel free to send us message.
thanks
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dhankel
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January 23, 2024 at 2:28 pm
This reply has been marked as private.
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Rio
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January 23, 2024 at 7:04 pm
This reply has been marked as private.
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dhankel
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January 23, 2024 at 8:30 pm
This reply has been marked as private.
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Rio
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January 24, 2024 at 12:35 am
This reply has been marked as private.
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dhankel
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January 24, 2024 at 1:51 pm
This reply has been marked as private.
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Rio
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January 24, 2024 at 3:46 pm
This reply has been marked as private.
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dhankel
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January 24, 2024 at 3:58 pm
This reply has been marked as private.
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Rio
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January 24, 2024 at 4:48 pm
This reply has been marked as private.
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dhankel
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January 24, 2024 at 6:25 pm
This reply has been marked as private.
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