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Additional Attendee issue with seating chart

Posted: December 9, 2013 at 10:55 pm


Michael Loppnow

December 9, 2013 at 10:55 pm

Wordpress Version: 3.7.1
Event Espresso: 3.1.36.1.P
Seating Chart: 1.2
Ticketing: 2.1.p
URL: http://www.showroomtheatre.co.za/anna-davel/

Hi

I am having an issue where adding additional attendees with the seating chart displaying.
The first attendee selection of a seat is fine, but as soon as I add an additional attendee the seating chart is blank.

It is fairly urgent that I get this resolved.

Thanks

Michael


Josh

  • Support Staff

December 10, 2013 at 9:10 am

Hi Michael,

I can see that the registration page templates have been customized. Can you try loading up Event Espresso’s stock registration page templates to see if that makes a difference?

If you temporarily re-name the /wp-content/uploads/espresso/templates folder, it will allow Event Espresso to load the templates from the plugin directory. You will want to be sure that the templates located in the template directory have not been modified in order to run this test.


Michael Loppnow

December 11, 2013 at 7:24 am

Okay thanks Josh Ill will check that now and get back to you


Dean

December 16, 2013 at 12:57 am

Hi Michael,

Just checking in with you to see if this issue is now resolved?

The support post ‘Additional Attendee issue with seating chart’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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