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500 Internal Server Error when finishing up an event registration

Posted: June 22, 2018 at 2:01 pm

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Andrea DePompei

June 22, 2018 at 2:01 pm

Client’s website is getting an Internal Server Error when finishing up an event registration.


Tony

  • Support Staff

    •

June 22, 2018 at 4:53 pm

Hi there,

500 Internal Server Error is a generic error, we’ll need to see the ‘proper’ error to know what is happening.

If you look in the server error logs can you see any errors from Event Espresso there?

Or if you add this snippet:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

to your wp-config.php we can run a test to see if we can find the error.

Also, may I ask why you are using EE3 over EE4? Is there something preventing you from updating?
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by Tony 6 years, 5 months ago ago

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