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Samuel Foran
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April 29, 2014 at 7:37 pm
At the end of my string here, about to snap!
Contacted host support many times, they say there’s nothing they can do.
WP is configed really simply and seems to be working, very minimal plugins.
When I go to this URL it mostly works, http://pollinationproject.org/shop/events/restoration-agriculture-with-mark-shepard/
But when I try to check out, it gives a 403 error?
http://pollinationproject.org/shop/events/restoration-agriculture-with-mark-shepard/?ee=process_ticket_selections
Running latest EE (4.2.3)
Can anyone identify any error going on here? I could provide some login details possibly.
Appreciate any help, I’m still new to EE!
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Samuel Foran
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April 29, 2014 at 7:45 pm
Found these in error log – is this a help?
<code>
[30-Apr-2014 01:25:35 UTC] PHP Warning: require_once(/xxxxxx/pollinationproject.org/shop/content/plugins/event-espresso-core-reg/shortcodes/EES_Shortcode.shortcode.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /xxxxxx/pollinationproject.org/shop/content/plugins/event-espresso-core-reg/core/EE_Config.core.php on line 381
[30-Apr-2014 01:25:35 UTC] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/xxxxxx/pollinationproject.org/shop/content/plugins/event-espresso-core-reg/shortcodes/EES_Shortcode.shortcode.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /xxxxxx/pollinationproject.org/shop/content/plugins/event-espresso-core-reg/core/EE_Config.core.php on line 381</code>
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Josh
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April 29, 2014 at 9:20 pm
Hi Samuel,
The error log is saying that the EES_Shortcode.shortcode.php file is missing or it’s not allowed to be read. The fix for this may be downloading a fresh copy of Event Espresso 4 and re-installing. You could also browse the files on the server with an FTP client first to verify that the file is there.
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Lorenzo Orlando Caum
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May 6, 2014 at 11:34 am
Hi Samuel,
I just ran a registration with the user: eetest eetest
Are you still experiencing this issue?
—
Lorenzo
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