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4.9.77.p Event Calendar Not Displaying Events

Posted: February 5, 2019 at 2:22 pm


pncadmin

February 5, 2019 at 2:22 pm

After recent updates, our calendar is no longer displaying our events.
Can you help me fix it? https://paintncreate.com/paint-create-lemoyne/


Josh

  • Support Staff

February 5, 2019 at 2:40 pm

Hi,
I checked your site and what’s happening is there’s a 504 gateway error when the Calendar tries to get the events:

https://slack-files.com/T02SY781D-FFZ8E7PJ9-7f8145d65f

I get the same error if I try to go to:

https://paintncreate.com/wp-admin/admin-ajax.php

Since a 504 gateway error is a server error you could reach out to your host to see if they can investigate why admin-ajax.php is returning an error.


pncadmin

February 5, 2019 at 2:50 pm

Great. I’ll chat with WP Engine. Thanks!


pncadmin

February 5, 2019 at 3:56 pm

WP Engine wasn’t showing any 504 errors on my site. Any idea on how to fix that or what the issue may be?


Josh

  • Support Staff

February 5, 2019 at 4:00 pm

Do you (or they) see a 504 error when you go to this URL?

https://paintncreate.com/wp-admin/admin-ajax.php


pncadmin

February 5, 2019 at 4:01 pm

I do.


pncadmin

February 5, 2019 at 4:03 pm

It’s not in any of the error logs and they didn’t see anything on their backend.


Josh

  • Support Staff

February 5, 2019 at 4:08 pm

Regardless of what they do not see in their logs, you shouldn’t get a 504 error when sending a request to admin-ajax.php.

One thing you could do to help troubleshoot would be to temporarily deactivate other plugins to see if they’re having any effect on requests admin-ajax.php. If I remember correctly some security plugins may have an option to restrict requests to that route, but under most circumstances that option will need to be disabled (and will often be labeled as such).


pncadmin

February 5, 2019 at 4:11 pm

I’ll look into the other plugins. But somehow the calendar magically works now.
Thanks for your help.

The support post ‘4.9.77.p Event Calendar Not Displaying Events’ is closed to new replies.

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Support forum for the Events Calendar add-on.
Documentation for Events Calendar add-on and EE4 Events Calendar add-on
http://eventespresso.com/wiki/events-calendar-add-on/

Status: closed

Updated by  pncadmin 2 weeks, 3 days ago ago

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