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Bob Randklev
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February 13, 2015 at 3:47 pm
We upgraded today around noon, client has been testing and working fine till they tried to export registrations for a couple classes and only getting the first 4 entries.
Yes latest WordPress, all up to date, only the export problem
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Josh
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February 13, 2015 at 6:24 pm
Hi Bob,
Can you check the PHP error log to see if an error was thrown when the report was ran?
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Bob Randklev
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February 14, 2015 at 9:23 am
Maybe this will help:
[Sat Feb 14 13:45:06.585520 2015] [:error] [pid 27306] [client 184.97.43.195:63448] PHP Fatal error: Call to a member function name() on a non-object in /nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/EE_Registrations_List_Table.class.php on line 515, referer: http://streetsmartsdriversed.com/wp-admin/admin.php?page=espresso_registrations&action=default&_wpnonce=647b52a33c&default_nonce=647b52a33c&return=delete_registrations
[Sat Feb 14 13:45:19.500711 2015] [:error] [pid 30441] [client 184.97.43.195:63462] PHP Fatal error: Call to a member function ID() on a non-object in /nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/Registrations_Admin_Page.core.php on line 1787, referer: http://streetsmartsdriversed.com/wp-admin/admin.php?page=espresso_registrations&action=default&_wpnonce=647b52a33c&default_nonce=647b52a33c&return=delete_registrations&paged=51
[Sat Feb 14 13:45:30.719273 2015] [:error] [pid 8353] [client 184.97.43.195:63472] PHP Fatal error: Call to a member function name() on a non-object in /nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/EE_Registrations_List_Table.class.php on line 515, referer: http://streetsmartsdriversed.com/wp-admin/admin.php?page=espresso_registrations&action=default&_wpnonce=647b52a33c&default_nonce=647b52a33c&return=delete_registrations&paged=51
[Sat Feb 14 13:45:56.138533 2015] [:error] [pid 30441] [client 184.97.43.195:63513] PHP Fatal error: Call to a member function name() on a non-object in /nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/EE_Registrations_List_Table.class.php on line 515, referer: http://streetsmartsdriversed.com/wp-admin/admin.php?page=espresso_registrations&action=default&_wpnonce=647b52a33c&default_nonce=647b52a33c&return=trash_registrations
[Sat Feb 14 13:46:13.887135 2015] [:error] [pid 27306] [client 184.97.43.195:63547] PHP Fatal error: Call to a member function ID() on a non-object in /nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/Registrations_Admin_Page.core.php on line 1787, referer: http://streetsmartsdriversed.com/wp-admin/admin.php?page=espresso_registrations&action=default&_wpnonce=647b52a33c&default_nonce=647b52a33c&return=trash_registrations&paged=51
[Sat Feb 14 13:46:27.435953 2015] [:error] [pid 27306] [client 184.97.43.195:63562] PHP Fatal error: Call to a member function name() on a non-object in /nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/EE_Registrations_List_Table.class.php on line 515, referer: http://streetsmartsdriversed.com/wp-admin/admin.php?page=espresso_registrations&action=default&_wpnonce=647b52a33c&default_nonce=647b52a33c&return=trash_registrations&paged=51
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Bob Randklev
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February 14, 2015 at 9:40 am
Here’s the link to the error log:
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Bob Randklev
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February 14, 2015 at 9:41 am
* removed link *
-
This reply was modified 9 years, 3 months ago by
 Josh. Reason: removed link
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Bob Randklev
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February 16, 2015 at 2:28 pm
Now we fixed the registration we are now getting an error when we try to download a class list to csv…
The model file EEM_0 could not be located or is not readable due to file permissions. Please ensure that the following filepath(s) are correct:
/nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_0.model.php,
/nas/wp/www/cluster-30002/streetsmarts/wp-content/plugins/event-espresso-core-reg/core/EEM_0.model.php EE_Registry – _load – 497
I’ve had WPEngine double check and reset rights on the files but we no change?
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Josh
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February 16, 2015 at 4:21 pm
Hi Bob,
Can you check in the event editor for the event in question and see if there’s an archived ticket. If there is an archived ticket, is it the ticket that was selected by the registrants that are not listed in the report?
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Bob Randklev
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February 16, 2015 at 4:35 pm
Sorry I’m not sure how to do this: “Can you check in the event editor for the event in question and see if there’s an archived ticket”
It is something with this event as I was able to download a list for other events without error and the full list.
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Josh
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February 16, 2015 at 5:32 pm
You go in to edit the event, and look at the tickets where it says “Available Tickets”. There should be at least one ticket. If there’s more than one ticket, is one of the tickets grayed out, where you can’t edit it, and it has a padlock icon? If so, that’s an archived ticket.
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Josh
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February 16, 2015 at 7:39 pm
Hi Bob,
A little update: If the event has an archived ticket, then this is fixed in Event Espresso 4.6.7.p.
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Bob Randklev
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February 17, 2015 at 7:14 am
Not sure if it was an archived ticket but we applied the update and that fixed the error, we can now download the class event list…. thank you!
I think all issues are now resolved
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Tony
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February 17, 2015 at 7:18 am
Thanks for letting us know, Bob.
I’ll mark this thread resolved, please feel free to open up another with any issues you may have.
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