Flexible Payment Method

The Flexible payment method will allow you to provide your attendees/registrants with specific instructions (e.g., offline payment information) for how to pay for their registration.

View quick links for this payment method –> 


Need to Buy a Support License for the Flexible Payment Method for Event Espresso 4?
Accept offline payments with the Flexible payment method for Event Espresso

Installation

This payment method is a plugin for WordPress and can be installed through your WP dashboard (WP-admin).

Download the latest version of the Flexible payment method for Event Espresso 4 from your Event Espresso account.

Then login to your WordPress dashboard (WP-admin) and go to Plugins. Next, click on Add New –> Upload and browse to the plugin on your computer. Then select the zip file and begin the upload process. Wait for the plugin to upload and then click on Activate.

Setup and Configuration

Login to your WP-admin (WP Dashboard) and go to Event Espresso –> General Settings –> Payment Methods. Once on the Payment Methods screen, click on Flexible and click on the button to activate the payment method.

event-espresso-flexible-payment-method
Below are the available fields and explanations for each field.

Name – This is the name of the payment method.
Description – This description is shown during registration checkout.
Admin-Only Name – This is a name of the payment method that will only be shown in the WP Dashboard (WP-admin).
Admin-Only Description – This description is used only in the WP Dashboard (WP-admin).
Open by Default? – This sets this payment method to be pre-selected on the registration checkout page.

You can offer multiple payment options to your attendees. However, if you have a single payment gateway enabled, then set it to Open by Default for a faster checkout experience for your attendees.

Title – This is the title of the payment method and appears on the registration checkout page.
Instructions – Provide clear instructions for how a payment should be made.
PMD Order – The value (number) can be used to sort or arrange this payment option. A lower value means that it should appear first during registration checkout.
Button URL – This is the URL to the image that will be used during the payment process of registration checkout.
Alternative Button URL: Download extra payment buttons
Usable From? – Select where this payment method should be available for use. This payment method cannot process payments through the WP-admin (WP Dashboard).
Update Settings – Click this button after making any changes to your payment method.
Deactivate Payment Method – Click this button to deactivate this payment method.

Update the instructions area to provide information on how you want your registrants/attendees to pay and then save changes by clicking on the Update button.

Usage

The Flexible payment method will provide your registrants/attendees with information on how to pay for their event registration.

This payment method does not move or transfer any funds. Instead, you are providing information on the steps that an attendee needs to complete to pay you.

Inspiration for Using this Add-on

+ Thanks for starting registration. Call us at 800-123-1234 to complete your payment for your registration. We accept all major credit cards.

+ Please send us a payment through Square Cash to the following email address: hello@example.com

+ You can pay the day of the event. Be sure to arrive early. We accept VISA, MasterCard, Discover, American Express through the Square app.

+ Please send a bitcoin payment to this bitcoin wallet address: iamabitcoinaddress

+ You can pay the day of the event. Be sure to arrive early. We accept VISA, MasterCard, Discover, American Express through the PayPal here app. You can even pay through PayPal using the app.

This payment method defaults to the similar messaging as shown above. Be sure to update the messaging via the instructions field for this payment method in through your WordPress dashboard.

Troubleshooting

I configured the payment method, and payments are not being processed. Can you help?
This payment method does not process or transfer actual funds (monies). You’ll need to provide instructions on how an attendee/registrant can pay (e.g., pay the day of the event or call a phone number to pay with a bank card). This can be done by using the Instructions field on the Flexible payment method settings.

When I refund a payment, does it also refund a payment automatically?
Refunds in Event Espresso 4 are currently a two-step process.
1) Apply the refund through the transactional details screen of Event Espresso in your WP-admin (WP dashboard).
2) Then process a refund through the payment option that was used. For example, if an attendee/registrant paid via money order, then you would need to refund their payment through a new check or new money order.

Customizations

Our support team cannot write custom coding for you. Below are some examples on customizing this payment method.
Need to Buy a Support License for the Flexible Payment Method for Event Espresso 4?
Accept offline payments with the Flexible payment method for Event Espresso

Need more help?

  • Browse or search for more information on this topic in our support forums. Customers with an active support license can open a support topic and get help from Event Espresso staff.
  • Have an emergency? Purchase a support token and get expedited one-on-one help!
  • Go back to documentation for Event Espresso
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