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Your support license key is only valid for one domain at a time

Posted: June 16, 2021 at 10:01 am

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HC4Wb

June 16, 2021 at 10:01 am

We transferred our domains and have a new domain now. I clicked the Support License Keys Reset button, and it says reset pending. When will it be reset?

Also does this affect my live classes that are on my website?


Tony

  • Support Staff

    •

June 16, 2021 at 10:04 am

Hi there,

Resets are manually reviewed before they are processed, yours has now been done.

Also does this affect my live classes that are on my website?

No, the license key is used for support and updates only, any issues with your license key will not cause issues with events/registrations etc.
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Status: closed

Updated by Tony 3 years, 5 months ago ago

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