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You have the correct Site License Key for Event Espresso but your current member

Posted: January 14, 2014 at 6:21 pm


Grace Childs

January 14, 2014 at 6:21 pm

I am hoping to get some help. I tried to do an update and now I regret it. My site has changed completely. I also get this message:You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Can you help?


Dean

January 14, 2014 at 11:15 pm

Hi Grace,

“My site has changed completely” Did you upgrade WordPress or Event Espresso? If it was WordPress then yes in 3.8 the UI changed. If you mean Event Espresso please explain further about what has changed.

Regarding the site licence key, what site is this error message coming up on? The licence key is attached to the lavenderscrew domain. If this is a development site and the site is now on its live server we can reset it in this instance. Please note, it is best not to use the licence key on a development server.

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