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Wrong ticket sent for registration

Posted: May 12, 2018 at 12:46 pm

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AkramVignan

May 12, 2018 at 12:46 pm

Dear Support,

we sent automatically a wrong ticket for a person. One woman has suddently a ticket of a man who she didn’t know. We have 3 cases of such among 600 registrations.

Please solve.

Best Regards,
Alex


Tony

  • Support Staff

    •

May 14, 2018 at 2:04 am

Hi Alex,

We don’t have enough information to solve this and this is the first I’ve heard of this problem so have no idea what could be causing it yet.

You mentioned in your other thread, that registration are replacing other registration, is this connected to one of those registrations?
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Updated by Tony 6 years, 6 months ago ago

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