Support

Home › Forums › Event Espresso Premium › Wrong ticket sent for registration

Wrong ticket sent for registration

Posted: May 12, 2018 at 12:46 pm


AkramVignan

May 12, 2018 at 12:46 pm

Dear Support,

we sent automatically a wrong ticket for a person. One woman has suddently a ticket of a man who she didn’t know. We have 3 cases of such among 600 registrations.

Please solve.

Best Regards,
Alex


Tony

  • Support Staff

    •

May 14, 2018 at 2:04 am

Hi Alex,

We don’t have enough information to solve this and this is the first I’ve heard of this problem so have no idea what could be causing it yet.

You mentioned in your other thread, that registration are replacing other registration, is this connected to one of those registrations?

The support post ‘Wrong ticket sent for registration’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 5 years, 11 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso