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Wrong ticket sent for registration

Posted: May 12, 2018 at 12:46 pm


May 12, 2018 at 12:46 pm

Dear Support,

we sent automatically a wrong ticket for a person. One woman has suddently a ticket of a man who she didn’t know. We have 3 cases of such among 600 registrations.

Please solve.

Best Regards,


  • Support Staff

May 14, 2018 at 2:04 am

Hi Alex,

We don’t have enough information to solve this and this is the first I’ve heard of this problem so have no idea what could be causing it yet.

You mentioned in your other thread, that registration are replacing other registration, is this connected to one of those registrations?

The support post ‘Wrong ticket sent for registration’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 8 months, 1 week ago ago

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