|
artmonkey
|
December 1, 2020 at 10:53 am
hello There,
Would you please assist me with updating the domain associated with our support key to https://www.artmonkeyemporium.com/? The Support Key is **REMOVED**. We’ve moved our site to a new hosting plan and even though our domain hasn’t changed, somehow the Event Espresso plugin is throwing an error and I now I can’t update it. I noticed our Event Espresso account is showing our staging site as the site for our key. I’m not sure how to fix this.
|
|
Tony
|
December 1, 2020 at 2:06 pm
Hi there,
I have reset your license key, you’ll receive an email with some instructions but in short go to Event Espresso -> General Settings.
Remove the key (cut) and save the settings.
Replace the key (paste) and save again.
The key doesn’t change with a reset so it’s still the same key.
Note – I’ve removed your key from the above post as these forums are public, as your account only has a single key we can see which key needs to be reset without it being included here.
|
