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white screen

Posted: March 8, 2019 at 11:27 am

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bintang

March 8, 2019 at 11:27 am

Hi just built a site and bought the EE4 license and when i activate the plugin, i get a white screen on my webpage, when i deactivate it, my webpage is back up. Please help. Thanks.


Josh

  • Support Staff

    •

March 8, 2019 at 11:55 am

Hi,

Do you have access to FTP? If so, you can activate WP_DEBUG mode to capture the error that’s thrown (instead of just a white screen). More info here:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
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Updated by Josh 5 years, 8 months ago ago

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