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nikevent
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November 2, 2015 at 3:04 pm
I have the full license for EE3. Every time I post a question here I get a message saying – “If you would like official support from the Event Espresso staff, then please purchase a support license today to post in our premium support forums.”
But I can not find this hidden “Premium support forum” anywhere.
How do I get to this?
Thanks
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nikevent
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November 6, 2015 at 3:51 am
Is there any update on this?
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Tony
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November 6, 2015 at 3:58 am
Hi there,
Your current account does not have an active support license, did you purchase EE whilst logged into another account?
If you could go here:
https://eventespresso.com/contact/
Select ‘Sales/Billing question’ from the dropdown, provide the requested details and include the transaction number of the purchase a memeber of our sales team will investigate this and contact you shortly.
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