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scaldwell
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August 1, 2022 at 6:52 pm
When a person buys more than one ticket to an event, is the system supposed to allow for Attendee information for the other tickets? I can see that it says Attendee 1 when the Registration process begins, but it never shows an “Attendee 2” or Attendee 3 box for those people’s names & emails… Is this a setting that we are missing? Thank you!
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Tony
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August 2, 2022 at 8:13 am
Hi there,
Within the event you are registering on you can select the question groups asked for the ‘Primary Registrant’ (the first ticket) and then any additional tickets.
Its this section: https://monosnap.com/file/SbYGsxdaZwiWs4NzEmDA0v2DNWikX8
You need to select at least the ‘Personal Information’ group for additional registrants and update the event. It will then ask those questions for additional registrations created in a group.
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scaldwell
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August 3, 2022 at 9:09 am
Is there a way to do this to all events in bulk? We have hundreds… Thanks Tony!
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Tony
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August 4, 2022 at 8:24 am
Hmm, good question. I checked and no, not currently.
Question groups are assigned per event so we don’t have a bulk option for them as it stands.
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