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C9
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February 20, 2018 at 5:20 am
Hello
View full order confirmation receipt is not showing after complete the payment. Can you please help me to understand this.
View Full Order Confirmation Receipt Button leading to blank page.
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Tony
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February 20, 2018 at 5:44 am
Hi there,
If you go to Event Espresso -> Messages -> Default Message Templates -> Receipt.
Does that section have content within the sections there or are they empty?
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C9
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February 20, 2018 at 10:04 pm
Hi Tony,
Thanks for reply.
Those sections are all are empty. :O
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Tony
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February 21, 2018 at 2:00 am
Ok, in that same section you’ll see a ‘reset templates’ button.
Click that and EE will regenerate the receipt message template for you.
You may also want to check the Invoice template to confirm that works as expected and has content.
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C9
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February 26, 2018 at 3:28 am
Hi Tony
Thanks for your reply, yup it is perfectly working fine now.
Thanks you so much 🙂
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Tony
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February 26, 2018 at 4:03 am
You’re most welcome 🙂
Any further problems just let us know.
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