Support

Home › Forums › Event Espresso Premium › View Full Order Confirmation Receipt (3)

View Full Order Confirmation Receipt (3)

Posted: February 20, 2018 at 5:20 am


C9

February 20, 2018 at 5:20 am

Hello
View full order confirmation receipt is not showing after complete the payment. Can you please help me to understand this.
View Full Order Confirmation Receipt Button leading to blank page.


Tony

  • Support Staff

    •

February 20, 2018 at 5:44 am

Hi there,

If you go to Event Espresso -> Messages -> Default Message Templates -> Receipt.

Does that section have content within the sections there or are they empty?


C9

February 20, 2018 at 10:04 pm

Hi Tony,
Thanks for reply.

Those sections are all are empty. :O


Tony

  • Support Staff

    •

February 21, 2018 at 2:00 am

Ok, in that same section you’ll see a ‘reset templates’ button.

Click that and EE will regenerate the receipt message template for you.

You may also want to check the Invoice template to confirm that works as expected and has content.


C9

February 26, 2018 at 3:28 am

Hi Tony
Thanks for your reply, yup it is perfectly working fine now.

Thanks you so much 🙂


Tony

  • Support Staff

    •

February 26, 2018 at 4:03 am

You’re most welcome 🙂

Any further problems just let us know.

The support post ‘View Full Order Confirmation Receipt (3)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 6 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso