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Users Unable to See Events Purchased

Posted: February 17, 2014 at 11:07 am


novaopen

February 17, 2014 at 11:07 am

We are having select problems with some Users Unable to See Events they Purchased. We are using MER and WP User Integration. I can verify that it happens when I sign-in as the User and go to My Events Management. Yet the problem does not exist for other users. I can verify the customer’s event are shown as Attendees in the admin back-end. All payments are through PayPal.

Any clue what might be happening?


Dean

February 18, 2014 at 12:13 am

Hi,

Were the users logged in when they purchased? If they were not, then the events are not allocated to that user, so will not be seen.

The support post ‘Users Unable to See Events Purchased’ is closed to new replies.

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Status: closed

Updated by  Dean 10 years, 2 months ago ago

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