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users are getting a nothing in queue error message

Posted: January 22, 2015 at 9:30 am

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Deborah Burns

January 22, 2015 at 9:30 am

i have a new event form and I am a new user to ee4. Help!


Josh

  • Support Staff

    •

January 22, 2015 at 9:58 am

Hi Deborah,

The first thing to check is whether or not caching is activated on your site. If there’s a caching plugin active, you can set up no cache rules for Event Espresso’s pages by following this guide:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

If you post a link to the event, someone from support staff can also take a look and investigate.
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Updated by Josh 9 years, 10 months ago ago

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