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User Purchase History Missing

Posted: March 2, 2017 at 8:13 pm

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Chuah

March 2, 2017 at 8:13 pm

Hi Support,
Participant already purchase a ticket, but from history check, there’s no record inside.
Already having a add-on Event Espresso – WP Users

Please assist.

Is it able sync back the purchase history?

Thanks


Tony

  • Support Staff

    •

March 6, 2017 at 3:33 am

Hi there,

You mean history within the ‘My Events’ section?

Was the user logged into their WP User account when they purchased the ticket AND did they use registration details that match the user account details?
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by Tony 7 years, 7 months ago ago

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