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Steve
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November 10, 2016 at 7:28 am
I receive the error below when trying to update the plugin:
An error occurred while updating Event Espresso – MailChimp (EE4.4.5+): Update package not available.
Please assist
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Josh
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November 10, 2016 at 9:30 am
Hi Steve,
I checked your account and the MailChimp add-on isn’t included there. You can contact the sales team via their contact form and they’ll be able to assist you with your account.
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Steve
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November 10, 2016 at 9:36 am
How is this possible? I’ve been using it for over a year?
I assume the plugin still works but is just not upgrading?
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Josh
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November 10, 2016 at 9:40 am
I can’t say for certain, but it looks like when you renewed your Event Espresso support license, the MailChimp add-on wasn’t renewed. The plugin will still work, your account doesn’t have access to new updates though. Someone from the sales team can help you get that straightened out.
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