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Updating Plugin Event Espresso – MailChimp (EE4.4.5+) (1/1)

Posted: November 10, 2016 at 7:28 am


Steve

November 10, 2016 at 7:28 am

I receive the error below when trying to update the plugin:

An error occurred while updating Event Espresso – MailChimp (EE4.4.5+): Update package not available.

Please assist


Josh

  • Support Staff

November 10, 2016 at 9:30 am

Hi Steve,

I checked your account and the MailChimp add-on isn’t included there. You can contact the sales team via their contact form and they’ll be able to assist you with your account.


Steve

November 10, 2016 at 9:36 am

How is this possible? I’ve been using it for over a year?

I assume the plugin still works but is just not upgrading?


Josh

  • Support Staff

November 10, 2016 at 9:40 am

I can’t say for certain, but it looks like when you renewed your Event Espresso support license, the MailChimp add-on wasn’t renewed. The plugin will still work, your account doesn’t have access to new updates though. Someone from the sales team can help you get that straightened out.

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Status: closed

Updated by  Josh 2 years, 11 months ago ago

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