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zoukizbachata
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May 2, 2019 at 11:28 am
Hello Josh and support team,
I have migrated my website to a new domain, cidc-zkb.com
I have erased my License Key in the EE4 Plugin settings and saved.
I am waiting for a response from your team on the Reset Request. Will I just need to enter it again after the reset and update the EE plugin to make it work again?
We have to start selling tickets tomorrow at 12:00PM
Quick resolution would be greatly appreciated.
Is there quicker support for the EE Everything Premium license. We are considering upgrading to it.
Thank you,
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Josh
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May 2, 2019 at 12:12 pm
Hi,
The plugin actually works without the support license key, so you do not need to enter anything again or reset to make it work again.
If you need quicker support than what’s available here in the support forums, the priority support token option is available as 1 time use tokens for up to 30 minutes of priority support. There’s more information here:
https://eventespresso.com/product/premium-support-token/
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