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Updates

Posted: August 11, 2015 at 3:59 pm

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womenwithaltitude

August 11, 2015 at 3:59 pm

My hosting company is insisting we update to the latest version (we have had a few hacking attempts and they want to plug all holes).

Do you offer an automatic update service?
And, how can I be certain that we don’t have issues when we update?

thanks


Tony

  • Support Staff

August 12, 2015 at 5:43 am

Do you offer an automatic update service?

We provide ‘one-click’ updates but we do not force updates onto your server automatically. You would need to go to Dashboard -> Plugins and start the update from there.

However when you say the latest version, do you the latest version of Event Espresso 3 (currently 3.1.37.5.p) or upgrading to Event Espresso 4?

And, how can I be certain that we don’t have issues when we update?

I remember from previously working on issues on your site that your developer has set this up differently than we would normally expect so in this case I would very highly recommend setting up a development copy of the site. This can be on the same server as your current site under a subdomain or locally. That way you can run the updates on the development copy of the site first and test for issues.

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