Support

Home Forums Event Espresso Premium Updates

Updates

Posted: August 11, 2015 at 3:59 pm


womenwithaltitude

August 11, 2015 at 3:59 pm

My hosting company is insisting we update to the latest version (we have had a few hacking attempts and they want to plug all holes).

Do you offer an automatic update service?
And, how can I be certain that we don’t have issues when we update?

thanks


Tony

  • Support Staff

August 12, 2015 at 5:43 am

Do you offer an automatic update service?

We provide ‘one-click’ updates but we do not force updates onto your server automatically. You would need to go to Dashboard -> Plugins and start the update from there.

However when you say the latest version, do you the latest version of Event Espresso 3 (currently 3.1.37.5.p) or upgrading to Event Espresso 4?

And, how can I be certain that we don’t have issues when we update?

I remember from previously working on issues on your site that your developer has set this up differently than we would normally expect so in this case I would very highly recommend setting up a development copy of the site. This can be on the same server as your current site under a subdomain or locally. That way you can run the updates on the development copy of the site first and test for issues.

The support post ‘Updates’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso