|
CMNtv
|
July 23, 2019 at 12:16 pm
After starting the Event Espresso Database update for 4.10.0, the progress is stuck at 99%, (4100/4127). I’ve tried it twice over 24 hour period. Still nothing.
Wordpress 5.2.2
http://www.cmntv.org
|
|
Josh
|
July 23, 2019 at 12:28 pm
Hi,
Can you check the PHP error log on the server for when the migration stopped? There’s likely a Fatal Error logged at the moment the migration halted.
You can also activate WP_DEBUG mode to log errors only, by following this guide:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
|
|
CMNtv
|
July 23, 2019 at 12:57 pm
I have run the PHP error log according to your instructions.
There are a lot of results returned. Can I send you the file? I’m not sure how to interpret the results.
Thanks
Chris
|
|
Josh
|
July 23, 2019 at 1:00 pm
Hi,
Usually the error to look for is of the type “Fatal Error”. Anything else like a PHP warning or a PHP notice isn’t going to cause the migration to halt.
You can send the file to support at (thisdomain).com and we can review. Please note that sometimes emails with large attachments will bounce, so it may be better to share the file via a link in a private reply here.
|
|
CMNtv
|
July 23, 2019 at 1:13 pm
Sent error log to support email.
|
|
Josh
|
July 23, 2019 at 1:23 pm
Hi,
We received the email, but I’m afraid there isn’t anything useful in that log. It doesn’t appear to have anything logged from the moment the migration was halted (instead, the starting timestamp was 18:45:39 UTC and ending timestamp was 19:13:41 UTC)
What you’ll need to do is get the PHP error log from the moment that the migration halts, not before or after.
|
|
CMNtv
|
July 23, 2019 at 1:48 pm
Right.
I ran the update, and the progress bar was just stuck at 99% when I downloaded that log.
Any ideas?
|
|
Josh
|
July 23, 2019 at 1:53 pm
The initial error was probably thrown before the log, because you posted this topic before the log was made.
If you go to Event Espresso > Maintenance, does it give you an option to Set Event Espresso Maintenance Mode to Off?
|
|
CMNtv
|
July 23, 2019 at 2:13 pm
No it does not give me the option to set Maintenance Mode Off.
I have emailed a screenshot.
Chris
|
|
Josh
|
July 23, 2019 at 2:26 pm
Hi,
These are a few lines you can add to your site’s wp-config.php file to help with that migration:
define('WP_MEMORY_LIMIT', '512M' );
define('EE_MIGRATION_STEP_SIZE', 25);
Which may bump the memory limit and force the migration to process in smaller chunks.
Also in that file, if WP_DEBUG is set to true, that should be changed to false while running the migration.
|
