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Update error

Posted: May 28, 2013 at 6:46 am


Kelly Cobean

May 28, 2013 at 6:46 am

I have a valid site key for my site and it’s associated properly with my one domain name here on eventespresso.com but when I go into my plugins page, I see the following message:

There is a new version of Event Espresso available. View What’s New with version 3.1.32.2.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Also, when I try to perform an update, I get this error:

“An error occurred while updating Event Espresso: Update package not available.“


Dean

May 28, 2013 at 6:48 am

Hi
Sorry for any delay in responding, I have removed your licence key and provided a new one, please remove the current one from you site, save and add the new one available in your account page and save. That should resolve any errors.

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Status: closed

Updated by  Dean 10 years, 11 months ago ago

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