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Unable to update my themes automatically

Posted: November 25, 2017 at 1:17 pm

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sconklin

November 25, 2017 at 1:17 pm

Automatic updates cannot be setup for an EE addon because of an error in the file. Please contact support, and include a list of EE addons recently installed/updated.

Where do I get the list?

Thanks and regards,

Spencer
http://www.freetorun.net


Tony

  • Support Staff

November 27, 2017 at 2:44 am

Hi Spencer,

You’ll find a list of installed plugins in Event Espresso -> System Status.

Its this list we need – http://take.ms/vdDAx


sconklin

November 27, 2017 at 8:39 am

Event Espresso version 3.1.37.12.P
WordPress version WP 4.9
Installed plugins
Envato WordPress Toolkit by Envato version 1.7.3,
Event Espresso – Attendee Mover Tool by Event Espresso version 1.2.b,
Event Espresso – Calendar by Event Espresso version 2.2.7.p,
Event Espresso – Social Coupons by Seth Shoultes version 1.5.4.p,
Event Espresso – MailChimp Integration by version 1.2,
Event Espresso – Recurring Events by Event Espresso version 1.1.7,
Event Espresso – Social Media by Event Espresso version 1.1.7.p,
Event Espresso – Voucher Import by Event Espresso version 0.1,
Essential Grid by ThemePunch version 2.1.0.2,
Event Espresso by Event Espresso version 3.1.37.12.P,


Josh

  • Support Staff

November 27, 2017 at 1:48 pm

Hi Spencer,

I went down the list and the one add-on that needs to be updated manually is the Recurring Events by Event Espresso version 1.1.7 add-on. You can go to your account page and download version 1.1.8, then go to your WordPress site’s Plugins page, remove the version 1.1.7, then upload and activate version 1.1.8 (you’ll click on the add new button after you remove 1.1.7).

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