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Unable to update EE4 Automatically

Posted: November 25, 2014 at 3:24 am


Julie Brooker

November 25, 2014 at 3:24 am

Hi, I’m unable to update EE4 automatically as it says,

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

I only have one domain and that is the one it is registered to. I’m hesitant to update manually through FTP as I’m not sure if it will overwrite everything.

Please advise what I should do?


Dean

November 25, 2014 at 3:40 am

Hi Julie,

I have reset your licence key (you should get an email confirmation). If this does not resolve the issue please advise further.


Julie Brooker

November 25, 2014 at 5:05 am

Thank you, Dean. All fixed and updated. 😀

The support post ‘Unable to update EE4 Automatically’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Julie Brooker 9 years, 5 months ago ago

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