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Unable to sign in to mobile app

Posted: August 24, 2016 at 6:11 pm


Medi

August 24, 2016 at 6:11 pm

I cannot seem to work out why the sign in will not work, i have both the apps the HD and non HD on my ios phone.
I have plugin application passwords ver 0.1 on my WP site, I have generated a user under my profile and have its password.
however when i try to login it still get 404 on one app the HD one and the other gives me please update your credentials.
any help is appreciated.
regards,
medi


Medi

August 24, 2016 at 6:30 pm

Update,
I managed to signin on the non HD app using my WordPress login , but events are not showing up to scan
what did i miss
regards,
Medi


Medi

August 24, 2016 at 6:45 pm

I might also add, I am running Ee4, reading some confusing posts that mobile app only works on ee3? is that true? if so how can i scan in on phone? without downgrading?

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