|
dionne.c
|
July 9, 2021 at 9:40 am
I’ve been successfully processing payments using the Braintree Gateway for a few years now. We just recently changed banks and received a new Public, and Private Key. I’ve updated this information in the configuration settings in Event Espresso.
However, testing failed when trying to purchase a ticket for our event. An error message is shown. View this link to see the error message.
https://conference.fasterasset.com/wp-content/uploads/2021/07/error.png
If you can please make this urgent, as we would like to receive payments for our event.
|
|
Tony
|
July 9, 2021 at 1:19 pm
Hi there,
An Authorization exception means the request is retuning a 403 response, which usually means either the Merchant ID or keys are incorrect.
Can you double-check all of those values match your Braintree account?
|
