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fdysplasia
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July 11, 2017 at 12:10 pm
I’m finding it extremely difficult to edit default global messages or custom messages. The “visual” editor has no buttons to add or modify text or links. We’re essentially missing the what-you-see-is-what-you-set editor, it reads as blank and we can’t even click in to place a cursor within the text box. We’ve had to edit emails in the “text” view, and we do not really have the skills to modify the emails through modifying html.
How come we cannot access the “visual” editor?
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Josh
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July 11, 2017 at 12:38 pm
Hi there,
The reason is quite likely due to another plugin that’s overriding the display of the visual editor.
Are you able to temporarily deactivate the other plugins on the site to rule those out?
https://eventespresso.com/wiki/troubleshooting-checklist/
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fdysplasia
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July 17, 2017 at 8:51 am
The editor began to work once we deactivated “Forget About Shortcodes Buttons” https://wordpress.org/plugins/forget-about-shortcode-buttons/
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Josh
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July 17, 2017 at 9:29 am
Thanks for letting us know. You can deactivate the “Forget About Shortcodes Buttons” for only the messages editor pages by adding some code to a site specific plugin:
add_action( 'event-espresso_page_espresso_messages', 'my_remove_extra_mce_from_ee_messages' );
function my_remove_extra_mce_from_ee_messages() {
remove_all_actions( 'mce_external_plugins' );
remove_all_actions( 'mce_buttons' );
}
You can add the above to a functions plugin. What that will do is make it so the “Forget about Shortcodes Buttons” button loads everywhere except on the Messages editor pages.
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