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Unable to create promo code

Posted: January 27, 2017 at 9:20 am

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PACT

January 27, 2017 at 9:20 am

Hi there –
I’ve been trying to set up a promo code for our event, but when I go to create a new one, there is no option in the drop down for percent or dollar amount (screenshot: http://cloud.bfdesign.ca/3l0G3w2i3G1c). And when I do create a code, it seems to break something in the display as I can no longer see the options in the list (screenshot: http://cloud.bfdesign.ca/2S07263z290W). Any thoughts?


Josh

  • Support Staff

January 27, 2017 at 9:36 am

Yes, this is caused by trashing the percent discount and dollar discount price types.

Can you go to Event Espresso > Pricing, then click on the Price Types tab, then click on the Trash link, then restore the trashed Price Types?

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