Home Forums Event Espresso Premium Unable to create promo code

Unable to create promo code

Posted: January 27, 2017 at 9:20 am


January 27, 2017 at 9:20 am

Hi there –
I’ve been trying to set up a promo code for our event, but when I go to create a new one, there is no option in the drop down for percent or dollar amount (screenshot: And when I do create a code, it seems to break something in the display as I can no longer see the options in the list (screenshot: Any thoughts?


  • Support Staff

January 27, 2017 at 9:36 am

Yes, this is caused by trashing the percent discount and dollar discount price types.

Can you go to Event Espresso > Pricing, then click on the Price Types tab, then click on the Trash link, then restore the trashed Price Types?

The support post ‘Unable to create promo code’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 3 years, 2 months ago ago

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