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Two Issues: Customizing Event Page & Cannot Export CSV

Posted: October 11, 2015 at 4:21 pm

Viewing 7 reply threads


Stacy

October 11, 2015 at 4:21 pm

Howdy! I am having two issues with my EE4 that I’d love assistance with:

1.) I cannot figure out how to get the event’s graphic and description to show on the top of the event information, ticketing, and questions page. Anything I edit always puts it at the bottom. Please point me in the right direction to get this going!

2.) I am using the Blogolife theme. When I attempt to export a CSV file of registrants for a specific event, all I get is a CSV that has only the admin header information for each question – not the actual registrations itself. If I switch to another theme, I can get the information. Is there something I can do to update my theme files to allow for the export of the CSV with the full data?

My current event page is: http://emlc.net/events/turning-the-tide-2015/

Thanks for all assistance!


Lorenzo Orlando Caum

  • Support Staff

    •

October 12, 2015 at 8:14 am

Hi Stacy,

Are you trying to reorder the elements on the single event page (e.g. example.com/events/my-event/)?

If so, you can add this sample code to your child themes functions.php file or a site specific plugin:

https://gist.github.com/lorenzocaum/a33405557a2a065779ea

On the second issue, could you temporarily turn on WP debugging by adding the constants in this link towards the middle of your wp-config.php file:

https://gist.github.com/lorenzocaum/848801a1173be464fbe7#file-gistfile1-php

Then trigger the CSV report.

Are any new notices shown on the screen instead of the CSV report? If so, could you copy and paste those here?

If not, please browse to this location:

/wp-content/debug.log

Then copy and paste the contents here as a reply.

Afterwards, please turn WP debugging off by removing the constants from the wp-config.php file and saving changes.

—
Lorenzo


Stacy

October 13, 2015 at 7:46 am

Lorenzo:

Thanks for the response! Your solution for my first issue was spot-on, and now my page looks beautiful. Thanks!

For the second, I turned on debugging and there’s no new notices. However, the log file is chock full of issues. I think the Theme we’re using may not be as up-to-date as I’d hoped. Here’s what seems to be related to my pushing the “export csv” button entries (apologizes if I’ve got entries here that aren’t related – I’m trying to trip just the EE plugin):

[13-Oct-2015 13:45:00 UTC] Loading the plugin
[13-Oct-2015 13:45:00 UTC] PHP Notice: bp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 1.7.) in /home/emlc/public_html/wp-includes/functions.php on line 3622
[13-Oct-2015 13:45:00 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:00 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:00 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:00 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:01 UTC] PHP Notice: js_escape is deprecated since version 2.8! Use esc_js() instead. in /home/emlc/public_html/wp-includes/functions.php on line 3406
[13-Oct-2015 13:45:01 UTC] PHP Notice: js_escape is deprecated since version 2.8! Use esc_js() instead. in /home/emlc/public_html/wp-includes/functions.php on line 3406
[13-Oct-2015 13:45:01 UTC] PHP Notice: js_escape is deprecated since version 2.8! Use esc_js() instead. in /home/emlc/public_html/wp-includes/functions.php on line 3406
[13-Oct-2015 13:45:01 UTC] PHP Notice: js_escape is deprecated since version 2.8! Use esc_js() instead. in /home/emlc/public_html/wp-includes/functions.php on line 3406
[13-Oct-2015 13:45:33 UTC] Loading the plugin
[13-Oct-2015 13:45:33 UTC] PHP Notice: bp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 1.7.) in /home/emlc/public_html/wp-includes/functions.php on line 3622
[13-Oct-2015 13:45:33 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:33 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:33 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:33 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:36 UTC] Loading the plugin
[13-Oct-2015 13:45:36 UTC] PHP Notice: bp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 1.7.) in /home/emlc/public_html/wp-includes/functions.php on line 3622
[13-Oct-2015 13:45:36 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:36 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:36 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457
[13-Oct-2015 13:45:36 UTC] PHP Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use 

__construct()

instead. in /home/emlc/public_html/wp-includes/functions.php on line 3457


Stacy

October 13, 2015 at 9:20 am

Ack, all of those white boxes should have <pre> in them. I’m sorry I didn’t wrap the whole thing in code tags.


Josh

  • Support Staff

    •

October 13, 2015 at 12:44 pm

Hi Stacy,

Generally those deprecated notices should not cause the CSV report to fail, but the theme may have an update to make it compatible with WordPress 4.3. The other possibility is the server is running low on memory, and switching to another theme frees up enough memory to run the CSV report. You can bump up the amount of memory that’s available for WP by making an edit to the wp-config.php file.


Stacy

October 13, 2015 at 2:32 pm

Thanks for that tip, Josh! Oddly, after enabling debugging, now the CSV downloads with all the data. We’ve turned off debugging and the download is still working. I am at a loss to explain this!


Josh

  • Support Staff

    •

October 13, 2015 at 2:52 pm

That’s very strange. You’ll want to keep an eye out for an update in a future version of Event Espresso core where it will add some options for customizing the event page, where you’ll likely want to remove the code that Lorenzo shared with you.


Stacy

October 28, 2015 at 3:42 pm

I definitely will. Thanks!
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Updated by Stacy 9 years, 1 month ago ago

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