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I have an event with multiple tickets depending on date. I changed the amount of the dollar surcharge under Price Modifiers, updated and it automatically created another ticket. I trashed the duplicate ticket, changed the amount of the dollar surcharge under Price Modifiers on the original ticket again, updated and not only did the duplicate ticket NOT get trashed another ticket was created. Now I have 4 duplicates of the same ticket showing up on the ticket selector on the website. I understand I cannot trash a ticket that already has registrations. While I was trying to delete the duplicate tickets someone registered for one of the duplicate tickets so now I can’t trash that ticket. Here is a screen shot: How can I trash the two duplicate tickets with no registrations? When I click on the trash icon it removes the ticket then I click update and after the page updates the ticket is still showing and was NOT trashed. Please help as now I have multiple tickets on the same website and it does not look good! |
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