Support

Home Forums Event Espresso Premium Transaction timestamp – where are you?

Transaction timestamp – where are you?

Posted: April 24, 2015 at 7:20 am

Viewing 5 reply threads


Joyce Graff

April 24, 2015 at 7:20 am

It is now 9:18 AM on April 24 in Boston.

I went to see if I had any new registrations. My most recent new transaction is timestamped 1:07 pm April 24.

Where are you? Are you in Europe? How do I convert this to local time? Or is there a setting I should check?

Thank you,
Joyce


Lorenzo Orlando Caum

  • Support Staff

April 24, 2015 at 7:36 am

Hi Joyce, couldn’t you check the registration that is for that transaction to see the registrants/attendees location?

Otherwise, you can use something like everytimezone.com to see different times in different timezones.


Lorenzo


Joyce Graff

April 24, 2015 at 9:26 am

It is not dependent upon the location of the registrant, all of whom are in Massachusetts. It is consistent for all six registrations this morning. See image file at this URL. It would be nice if I could append a file to this report.

https://www.dropbox.com/s/plbr0er4vxak9a7/timestamp.JPG?dl=0

Joyce


Lorenzo Orlando Caum

  • Support Staff

April 24, 2015 at 9:32 am

Hi, is your site set to use a region or city near you in the general settings area of WordPress?

It might be set to UTC.


Lorenzo


Joyce Graff

April 24, 2015 at 9:43 am

UTC would explain it. I went through all the General Settings and do not find a way to update the time zone. We are set to United States, USD, $, and such, but no questions about time zone. Update time is set to yes. Since this is visible only to me, and I can translate UTC, I’m not going to worry about it.


Joyce Graff

April 24, 2015 at 9:45 am

Just realized you said General Settings OF WORDPRESS. I checked, and you’re right. I’m not going to monkey with it until after my event. Thanks for identifying the source of the issue.

Viewing 5 reply threads

The support post ‘Transaction timestamp – where are you?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso