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Time function problem Urgent Registration opens in 2 days

Posted: August 16, 2016 at 11:13 am

Viewing 7 reply threads


genealogysgf

August 16, 2016 at 11:13 am

I have input the time and date for our classes in correctly, however
all times are wrong when we visually check the link/web page

Family Search- Submitting Names For The Temple- By Fred Anderson
October 16, 2016
1:45 AM – 2:45 AM

2:45-3:45pm (I had to type the time into each event so people would know just in case)
on my program it shows 245pm adn 345pm but as you can see in the screen copy above it shows to people 145am to 245am how can I fix this we open registration in 2 days


Josh

  • Support Staff

August 16, 2016 at 11:21 am

Hi there,

You can find the solution to your time function problem in these related support threads:

https://eventespresso.com/topic/time-zone-fix/
https://eventespresso.com/topic/timezone-problems-in-ee4/#post-89920
https://eventespresso.com/topic/time-is-beeing-displayed-wrong/#post-207797
https://eventespresso.com/topic/ee4-registrations-show-wrong-time-of-registration/


genealogysgf

August 16, 2016 at 11:34 am

I am not a web designer I have no idea where to go to fix the problem- a tutorial or video would help but thanks for all the links


Josh

  • Support Staff

August 16, 2016 at 12:31 pm

Here’s a tutorial:

1) You go to WordPress > Plugins and deactivate all other plugins.
2) Then you re-save an event. Is the problem gone now? If so, you go to step 3.
3) You re-activate the other plugins one-by-one until the problem comes back to find out which plugin caused the problem.


genealogysgf

August 17, 2016 at 7:44 am

after reading and viewing all of the links you sent, I found that the UTC was set to UTC-1 although I dont know how since it was working fine, I went to bed and got up to find the times all messed up
so I changed it back to UTC and for now it is working great-
thank you for your help.


Josh

  • Support Staff

August 17, 2016 at 9:12 am

You might run into some issues if the timezone of your location uses daylight savings time when you use UTC. To avoid those issues, you can select a City option form the site timezone setting.


genealogysgf

August 17, 2016 at 3:15 pm

Thanks, now; how do I make the events (all 18 of them) visible for registration? shouldnt they be connected to a page? the guy who was supposed to do that for me has backed out at the last minute and I am a bit overwhelmed and frantic


Josh

  • Support Staff

August 17, 2016 at 4:13 pm

They should be visible after you hit the Publish button.

Here’s a link to a video tutorial that shows how:

https://youtu.be/Ql4rpEjCkNE?t=4m

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