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Hi, We run, for 4 weekends per year, Santa’s Grotto & reindeer visits at our Christmas tree farm Smart Trees in the middle of England . Based on our increasing popularity this year, I am looking at an online booking system for next year. Event Espresso looks like it will do most of what we need. However we have some specific ticketing needs that I would like to check capabilities against. The operation works on 24 x 15 minute time slots during the days we open. Each slot can take up to 15 children to visit Santa. Apart from having lots of events on the same day, and some way of displaying/selecting them, this I presume is probably simple. However, once a family have selected available children tickets (£7.00) in their desired time slot, they then need to be able to book non-children tickets: up to 2 parent tickets (free) and up to 4 ‘others’ tickets (£2.00). This is the area that I think maybe a challenge for the system – several different types of ticket, but only one type is limited per time slot. All ticket types chosen will need to be associated together as one family booking, and grouped together on a single family ticket notification. Based upon dealing with the public this year, I can think of one more complexity. That is that a family may want to add more ‘others’ to their booking at a later time. One final question. Would it be possible (via a non-public login?) to use the same system to issue tickets onsite, for those that just turn up on the day, but not go via online payment? Many thanks.
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Richard Wallis.
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